Shipping & Return Policy

Effective Date: 03/04/2025

 

1. Shipping Policy

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• Processing Times: Orders are typically processed within 1-2 business days.

• Shipping Times: Shipping times vary based on location and carrier availability. Estimated delivery times will be provided at checkout.

• International Shipping: We currently do not offer international shipping. If this changes in the future, customers are responsible for any customs duties or import fees.

• Lost or Delayed Packages: Once an order is shipped, Your Healing Room LLC is not responsible for shipping delays, lost, stolen, or damaged packages. If a package is lost, please contact the shipping carrier.

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2. Return & Refund Policy

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• Returns: Due to the nature of our products, we do not accept returns for opened or used items.

• Refunds: If you receive a damaged or defective product, contact us within 10 days of delivery with photos, and we will issue a replacement or refund.

• Cancellations: Orders may be canceled within 24 hours of purchase if they have not yet been shipped.

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3. Changes to This Policy

 

We may update this Shipping & Return Policy as needed. Changes will be posted here.

 

4. Contact Us

 

For any questions about shipping or returns, email us at hello@yourhealingroom.com